Garage doors don't break 9–5.
Neither do we.
24 hours a day, 365 days a year. A real Twin Cities technician picks up the phone — most emergencies are handled in a single visit.
What we treat as a real emergency.
If any of the situations below describe your door, call now. If you're not sure, call anyway — we'll help you decide on the phone.
Door stuck open
House can't be secured — your home, garage, and contents are exposed.
Door stuck closed
Vehicle trapped inside or outside — you can't get to work or home.
Snapped torsion spring
Loud bang, door won't lift, opener strains. Don't keep trying — call us.
Door off-track and unstable
Sections leaning, cables loose, door bowing — risk of full collapse.
Vehicle impact damage
Backed into the door? We can stabilize and secure tonight, replace later.
Storm or break-in damage
Wind, hail, or attempted entry. We board, secure, and re-key as needed.
What to do right now.
Four steps that keep you safe and protect the door from extra damage before we arrive.
Stop using the door
Don't keep hitting the opener button. You can damage springs, cables, or the opener itself.
Disconnect the opener
Pull the red emergency-release cord straight down. The door now operates manually.
Don't lift a heavy door
If a spring is broken, the door can weigh 250+ lbs. Two adults minimum, or wait for us.
Call our 24/7 line
Dial (763) 755-0210. A real person answers — describe what you see and we'll dispatch.
Do
- Pull the red emergency release cord straight down to disengage the opener
- Move kids, pets, and vehicles clear of the door
- Take a photo of any visible damage (springs, cables, panels)
- Note the brand of your opener and any error codes blinking
Don't
- Don't try to release a half-open door — it can fall and cause injury
- Don't attempt to repair or adjust torsion springs yourself
- Don't drive through a damaged door — even if it 'looks' okay
- Don't keep cycling the opener if the door is grinding or off-track
The 24/7 All Seasons promise.
- Live person answers the phone, day or night
- Technician dispatched immediately, not the next morning
- Most emergencies resolved in a single visit
- Up-front pricing — even at 3am
- Fully licensed, insured, and bonded
- Workmanship warranty on every emergency repair
Emergency coverage across the Twin Cities.
If you're in the metro, we'll be there. Pick a path below or skip ahead and book a non-emergency visit.